Corporate Social Responsibility

Business success is measured not only on profitability, growth and brand recognition but it goes beyond that. A business who aims to improve their corporate culture, community, economy, the society and the environment always practice Corporate Social Responsibility. Reckmann, N. (2023) defined CSR or Corporate Social Responsibility as “a form of self-regulation that reflects a business’s accountability and commitment to contributing to the well-being of communities and society through various environmental and social measures.”

In this paper, I will provide an example company who practice Corporate Social Responsibility and explain what they do that made me trust and admire this company. In contrast, I will also provide an example company who does not practice Corporate Social Responsibility, if there is, and explain what they do that made me doubt the organization and why they failed to gain my trust as a potential consumer and as part of the society. Lastly, I will also discuss whether or not I am willing to work in the field of corporate social responsibility and expand my thoughts as to why I am willing or not.

Main Topic

 In recent times, where innovation and vast changes in various industries can be seen, the world’s perspective has also improved to cope up with these changes. Companies – especially the giant corporations – who operates across the globe like Teleperformance have practiced corporate social responsibility by implementing several actions that addresses social and environmental issues like global warming and gender equality.

Teleperformance according to Great Place To Work (2022) is “the global leader in outsourced customer and citizen experience management and advanced related services, serves as a strategic partner to the world’s largest companies in many industries.” This company offers professional services with branches across the globe has implemented various platform and actions to improve its brand and expand its business by attracting more investors to invest in the organization. According to Peachman, R. (2023), Teleperformance ranked 404 in the list for the Best Employers for Diversity (2023). While there are various companies who may engaged into countless racial, socio-economic and gender inequality, Teleperformance made attempt in addressing these countless issues of inequality and was able to be part of the list of the best employers for diversity for the current year. A diversified company is a company that eliminates discrimination at work and this is one of the many reasons why I admire this company.

On the other hand, mining companies have the least possibility that I would trust. While mining companies may be compliant to the governments mandate and laws implemented to ensure it does not impact the environment and the community negatively, I am still having doubts about trusting these companies. I will refrain from providing a specific company to avoid misinterpretation and to make it fair for the industry. The fact that they are mining the mountains and ruin the natural beauty of nature, I believe that this action is not according to corporate social responsibility. Thus, this gives me doubts in giving trust to these companies.

Conclusion

Working in the field of corporate social responsibility is a satisfying job, you get to participate in ensuring that the company is responsible with there actions not only because they wanted to increase their consumer rate and company growth but to give back to the community and the environment. Therefore, yes, I would be willing to work in this industry, working at this industry will definitely give us peace of mind because it is ethical and satisfying.

References:

Peachman, R. (2023). America’s Best Employers For Diversity. Forbes. https://www.forbes.com/lists/best-employers-diversity/?sh=3909957c6468

Great Place To Work (2022). Teleperformance. https://www.greatplacetowork.com/certified-company/1121655

Reckmann, N. (2023). What Is Corporate Social Responsibility? BND. https://www.businessnewsdaily.com/4679-corporate-social-responsibility.html